Configuration > Audio

Audio settings are only applicable when the built in Softphone option has been enabled. Consult your Service Provider if the Softphone is required. If settings are left blank, Windows default device is used. 

Devices 

Select the primary microphone, speaker, ringer and network card: 

For each device, click the selection button: 

Then tick the box against the preferred audio device from the list of available audio devices found. 

Click OK to confirm the selection. 

Processing 

Make adjustments to Echo cancellation, Auto gain control and Noise reduction: 

NOTE: Please refer to IT support before modifying these settings. 

Codecs 

Select the audio codec(s) appropriate to the platform in use: 

NOTE: Please refer to IT support before modifying these settings.