Netsapiens

Configuration > Audio

Configures audio devices and codecs for Go Integrator Nava integrated Softphone option.

The integrated Softphone is only available to TEAM and UNITE user license levels.

configuration settings audio

 

Devices

Select the primary microphone, speaker, ringer and network card:

configuration settings audio devices

For each device, click the selection button:

selection button

Then tick the box against the preferred audio device from the list of available audio devices found.

Click OK to confirm the selection.

configuration settings audio devices microphone

 

Processing

Make adjustments to Echo cancellation, Auto gain control and Noise reduction:

configuration settings audio processing

NOTE: Please refer to IT support before modifying these settings.

 

Codecs

Select the audio codec(s) appropriate to the platform in use:

configuration settings audio codecs

NOTE: Please refer to IT support before modifying these settings.

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