Netsapiens

Installation

Introduction

The Go Integrator Nava software is supplied as an Internet download. It is a self-contained installer that contains the files needed to install a copy of Go Integrator Nava.

Before you start

Before you start, please check you have the following:

  • A suitable computer for installation of the client software (please check minimum requirements)https://nava.gointegrator.com/system-requirements/.
  • A valid Access Code and user login credentials for Go Integrator Nava supplied by your Service Provider

Access Code

After completing the software installation process and depending upon the software configuration, Go Integrator Nava may present the Access Code input window on first launch. A valid access code, supplied by your service provider, is required to proceed to user login. The Access Code is only required on first launch of the Go Integrator Nava client and may have been entered during installation, in which case this window will not appear and user Login will display.

access code input window

A shortcut is also placed in the Windows Start Menu program list to return to this step, if required.

access code shortcut

Mass Deployment

Go Integrator Nava can be installed to the user desktop by silent mode using the command format: IntegratorInstaller-4.2.0.2050.exe /quiet

After silent installation, the Setup Access Code shortcut is created but Go Integrator Nava will not automatically start up.

Importing Data from Go Integrator Nava v3

If enabled, Go Integrator Nava Nava can offer to import configuration data from the Go Communicator v3 client. Data that can be imported includes:

  • User login credentials.
  • CRM integrations (excluding Outlook Contacts).

Note: Integrations that have a 'Plus' version in Go Integrator Nava Nava will still be imported as a v3 integration only, so will need to be configured again manually as a 'Plus' integration if the 'Add Contact' feature is required.

    The import process takes place on first login, after the access code is entered. Refer to 'Welcome and Login' for the detailed steps.

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