The Toolbar is a dockable user interface, allowing quick access to many core features.


Drag the toolbar to the top or bottom of the screen, then select 'dock' to set it in place:

Toolbar dock

*NOTE: Select 'dock' again to reset the toolbar position.


CRM Integration

The left-hand side of the toolbar displays call preview, contact popping, and extension / group / queue name information:

Toolbar display

Call control

This provides standard Call Control features:

Call control

*NOTE: Some features will only display if the service is available to the user. Conference is not available from the toolbar.

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